Have a question about becoming a SWANA member? Browse the most common membership questions in our Membership FAQ.
If you still need more assistance, please contact the SWANA Membership department at (800) 467-9262 or email@example.com.
Yes, former members can come back to SWANA anytime. Simply create a new account on the SWANA E-Commerce Portal. Alternatively, you can give us a call at 800-467-9262 or send an email to firstname.lastname@example.org for further assistance.
To manage your email subscriptions, scroll to the bottom of a SWANA email and click “Unsubscribe” to unsubscribe from all SWANA emails. To choose what emails you get, click “Manage Your Preferences” to pick what topics you are interested in. If you need additional help or have other questions, please email email@example.com.
All individuals signing up for SWANA membership and who have their membership payment posted in our system will be receiving membership ID cards 30 days from the date of joining.
Log-in to your MySWANA account, then highlight the “My Account” tab and click on the “Personal Info” drop down option. Your member ID number can also be retrieved off of your SWANA membership card or by calling us at 800-467-9262.
SWANA will send you an invoice via mail and email starting 90 days out from your expiration date. During this time, a large "Renew Now" button will appear in your Member Profile.
Once you receive an invoice for membership renewal, your other options are:
Retrieve your log-in information from the login page, where you can click on the “Forgot password” or “Forgot username” links. You can also contact us at 800-467-9262 or via email at firstname.lastname@example.org.
Click on MySWANA and log-in using the username and password provided to you at the time of membership purchase. If you did not register online, the site defaults to:
Username: Your Email Address
Password: First letter of your first name in caps and membership number. (Ex.: F12345)
Yes, if an employer paid for the membership, it may be transferred to another employee in your organization. Please contact SWANA at 800-467-9262 or send an email to email@example.com with the names and contact information for both the new and former member.
SWANA memberships are for individuals; however, many companies purchase membership for several employees or encourage more than one employee to purchase their own membership. Please reach out to firstname.lastname@example.org or call 1.800.467.9262 to process more than one individual membership at a time.
SWANA offers anniversary membership, meaning your membership runs for one year from the date you join.