November 13, 2025 - | Room D182-D183
Residential collection programs are among the most community-facing elements of an integrated solid waste system. While these programs have existed for decades, they continue to evolve, becoming more effective and efficient each year. Hosted by our conference sponsor, New Way ®, this two-part session brings together industry leaders sharing insights into the latest strategies for building successful collection systems. Topics will cover implementing and maintaining a high-performing residential collection system — from operations and procurements to AI technologies and tariffs — whether operated by the public or private sector.
In this second session of the series, building upon “Introduction to Residential Collection Services” that takes place earlier in the day from 2-2:30pm in the Rapid Insights Sessions in New Way Theatre, learn what’s needed to best implement and maintain a high-performing residential collection system — from operations and procurement to AI technologies and tariffs — whether operated by the public or private sector. (We strongly recommend attending the first program to get the most out of this follow-up Deep Dive).

Don Ross is an executive level professional driving stakeholder value through revenue quality and efficient operations. Mr. Ross is considered a leading expert by his peers in the solid waste industry, and specializes in solid waste collection, transfer and disposal operations, planning and contracting, and equipment manufacturing and sales. He holds a BS in Business Management and has more than 37 years of experience in the solid waste and environmental services industry.