It’s easy to assume that high turnover, low morale, and flat productivity are just part of the job in our industry. But the data tells a different story, and it points directly to the frontline. Backed by industry research, this presentation breaks down the real numbers behind engagement, retention, and performance in landfill and transfer station operations. Whether managing five people or 50, this session delivers the business case to prioritize people and protect productivity.

Presenters will connect the dots between how crews are led, how they’re trained, and what it’s costing you when they feel overlooked. This session is a gut check for every site manager who wants to stop the revolving door and build a crew that sticks. Dig into how investing in the people side of the job leads to fewer incidents, better productivity, and a lot less turnover. It’s not soft. It’s not HR fluff. It’s real leadership, and it starts with you.